Company T&Cs

This website is operated by Samantha Ashton Ltd.

By using this site and/or purchasing from us, you are agreeing to be bound by the following Terms & Conditions.

Throughout these Terms & Conditions, the terms ‘Samantha Ashton’, ‘us’, ‘we’ or ‘our’ refer to Samantha Ashton Ltd.

These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Trading Terms

These Terms & Conditions will apply to all orders for the purchase of goods from the Samantha Ashton website.

By placing an order you are indicating your acceptance of these Terms & Conditions.

By placing an order you are indicating that you are an authorised user of the credit or debit card used to make your purchase and that there are sufficient funds to cover the cost of the goods.

It is your responsibility to inform us of any changes to these details as soon as possible. This does not affect your statutory rights as a consumer.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the purchase, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

We reserve the right to refuse service to anyone for any reason at any time.

Prices

All prices are as stated on Samantha Ashton website, although we reserve the right to revise the price of goods at any time. All final prices and payments are in UK Pounds Sterling.

When prices are shown in other currencies, these prices are calculated on a web based currency conversion updated on a daily basis.

Your bank may use a different conversion rate and may charge you for a foreign currency transaction if it is not a Pound Sterling account.

Prices are shown including VAT, although VAT will not be charged on orders with a delivery address outside the UK.

Discount Codes & Promotions

Sale items and gift vouchers are excluded from promotional discounts.

Warranties

Samantha Ashton is unable to provide any warranties in relation to goods provided over and above its statutory obligation to provide goods of satisfactory quality in accordance with the Consumer Rights Act 2015. This does not affect your statutory rights as a consumer.

Cancellation Period

The cancellation period for purchases through the Samantha Ashton website is within 7 days of receiving the order.

 In order to receive a full refund, it is the customers' responsibility to return the item to Samantha Ashton in its original and unused state. Failure to do so may result in compensation being recovered by Samantha Ashton up to the original sale price.

Warm Weather Shipping

We do not use synthetic stabilizers or waxes, as a result, our delicate natural products packaged in glass jars are sensitive to temperature changes. During very warm weather or shipping to very warm climates, products may soften or even melt in transit as they sit in warm mail trucks, mailboxes or on front porches. Since melting is a natural reaction to heat and we have no control over the conditions during transit or delivery, please understand that we cannot be responsible for melted products. We face the same problem as companies who make and ship fine chocolates during summer months.

Copyright & Intellectual Property

All intellectual property rights in the website including the logo, graphics, text and products are owned by Samantha Ashton and are subject to copyright and other intellectual property rights held by Samantha Ashton and its affiliates.

You may not copy, reproduce, modify, distribute or display any part of this site or products without prior written permission. The entire content of the site is copyrighted under applicable copyright laws.

Use of the Site

The use of our site www.samanthaashton.com and its content is intended for the personal and non-commercial use by the users of our site. If you use our website in any way we haven't authorised, then we might claim for damages or report you for criminal offences. Your use of this website and any dispute about it is subject to the laws and jurisdiction of England and Wales.

You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information or content from www.samanthaashton.com in whole or in part without the express authorization of Samantha Ashton.

Images on the Samantha Ashton website are a property of Samantha Ashton and may not be used for commercial purposes without permission of Samantha Ashton - who reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website.

Availability of Website

We will use all reasonable endeavours to ensure that this Website does not have any problems and that the goods displayed are available. However, we cannot guarantee the availability of the Website or that any goods on the Website are in stock or available.

Right to Alter Terms & Conditions

You can review the most current version of the Terms & Conditions at any time on this page.

We reserve the right to update, change or replace any part of these Terms & Conditions at any time without notice to you; by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Jurisdiction

These terms and conditions will be governed by the laws and jurisdiction of England and Wales and by using the Website you agree to submit to the exclusive law of the courts of England and Wales.

Out of Stock

We cannot guarantee your exact item will be in stock. If your item is not in stock, we encourage you to visit our Stockists or apply for email notification when stock becomes available.